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September 25, 2023

The federal EHR continues to receive new capabilities to better serve patients and providers. Upgrades released last month create pharmaceutical efficiencies, help save providers time, reduce duplicative work and enhance patient care at Department of Veterans Affairs sites using the federal EHR. Some of the recent improvements include:
• Pharmacy – Synchronized Discontinuation: Increases efficiency by enabling pharmacists to discontinue duplicate prescription orders.
• Pharmacy – Cancel/Reorder Grouping in PowerOrders: Provides clinicians access to clear and comprehensive views of medications previously prescribed to each patient.
• Pharmacy – Technician Refills: Enables pharmacy technicians to request a refill for Veterans without needing a pharmacist to verify the order—allowing pharmacy technicians to practice at the top of their licenses and save pharmacists time.
• Pharmacy – Mobile Adjustment/Inventory Scanning: Improves real-time inventory accuracy and replenishment by providing pharmacy staff with a single, scan-driven mobile workflow to update inventory.
• Video Visit Services: Reduces manual and duplicative work efforts for medical support assistants related to telehealth appointments.
• Revenue Cycle – Patient Record Flags: Allows for patient safety alerts for suicide risk in the EHR if patients meet certain criteria.
• COVID Patient Manager: Helps providers identify potential risk factors for fast-progressing COVID conditions and choose the right disposition pathways and treatment plans.
• Fix Bundle: Fixes issues related to copay effective dates; corrects patient addresses for patients who have both domestic and international addresses; patient name integrity; identity, contact and demographic updates; and billing to insurance plans.
The upgrades also included improvements resulting in fewer monthly freeze instances and fewer monthly crash instances.
Article link: https://www.linkedin.com/pulse/new-federal-ehr-capabilities-create-efficiencies-fehrm